Last Updated: August 17, 2026

Welcome to Knight Gadgets (“we,” “us,” or “our”), operating our website and physical store located at Kenyatta Avenue, JKUAT Towers, Mezanine Floor, Shop M09, Nairobi, Kenya.

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.

1. General Information

The information provided by Knight Gadgets is intended for general informational and shopping purposes.

We make reasonable efforts to ensure that product descriptions, specifications, prices, availability, images, and other information displayed on our website or provided in-store are accurate and up to date. However, errors or omissions may occasionally occur.

We reserve the right to correct errors, update information, or modify product details and availability without prior notice.

Product specifications may also change based on updates or changes made by the relevant manufacturer or supplier.

2. Pricing

Prices displayed on our website or in-store may change without prior notice due to supplier adjustments, currency fluctuations, market conditions, promotions, or other commercial factors.

Knight Gadgets reserves the right to adjust prices at its discretion.

The applicable price at the time an order is confirmed will generally apply, subject to product availability and correction of pricing errors.

Any applicable delivery, shipping, or other charges will be communicated to the customer where applicable.

3. Product Authenticity and Availability

Knight Gadgets aims to provide customers with quality and genuine gaming gadgets, gaming consoles, electronics, accessories, and related products.

Product availability is subject to stock levels.

Product images are provided for illustration purposes and may differ slightly from the actual product due to photography, screen settings, packaging updates, or manufacturer changes.

Product specifications may change according to manufacturer updates.

We reserve the right to limit quantities purchased by individual customers or businesses where necessary.

Where a product becomes unavailable after an order has been placed, Knight Gadgets may contact the customer to discuss an alternative product, refund, or other appropriate resolution.

4. Warranty Terms

Products purchased from Knight Gadgets may be covered by a manufacturer’s warranty where applicable.

Manufacturer Warranty

Where a manufacturer warranty applies, warranty services will be handled in accordance with the applicable manufacturer’s warranty terms and conditions and may be processed through authorized service centers, distributors, manufacturers, or relevant service partners.

Warranty Confirmation

Customers are encouraged to confirm applicable warranty coverage and duration with Knight Gadgets before completing a purchase.

Not every product or accessory necessarily carries a warranty, and warranty periods may differ depending on the product.

Faulty Products

Customers should report suspected manufacturing defects as soon as possible after purchase.

Any applicable return, repair, replacement, exchange, or warranty claim will be handled according to the relevant product warranty, Knight Gadgets’ applicable policies, and Kenyan consumer protection requirements.

Warranty Limitations

Warranty coverage may not apply to damage resulting from:

• Physical impact or accidental damage
• Water or liquid damage
• Broken or cracked screens
• Unauthorized repairs or modifications
• Misuse, negligence, or improper handling
• Normal wear and tear
• Damage caused by incompatible accessories or third-party components
• Improper installation or setup
• Electrical or power-related damage caused by improper use
• Other user-induced damage excluded under the applicable warranty

Refunds

Refunds for defective products are subject to Knight Gadgets’ applicable Refunds and Returns Policy, manufacturer warranty terms, and Kenyan consumer protection laws.

Where appropriate, a defective product may be repaired, replaced, exchanged, or otherwise resolved in accordance with the applicable warranty and legal requirements.

Accessories

Accessories such as gaming controllers, chargers, earphones, headphones, cases, cables, adapters, keyboards, mice and similar products may have different warranty terms or may not carry a manufacturer’s warranty.

Customers should confirm the applicable warranty terms before purchase where necessary.

Service Center Assistance

Where customers require assistance submitting a warranty claim to an applicable manufacturer, distributor, or service center, Knight Gadgets may facilitate the process where possible.

Repair timelines may vary depending on the nature of the fault, availability of spare parts, service center procedures, and other circumstances.

5. Orders and Payments

Customers are responsible for providing accurate and complete order information, including:

• Full name
• Phone number
• Email address where applicable
• Delivery address
• Product details
• Payment information where required

Knight Gadgets reserves the right to decline, suspend, or cancel an order where:

• Products are unavailable
• Information supplied is inaccurate or incomplete
• A pricing or listing error occurs
• Fraud or unauthorized activity is suspected
• Payment cannot be verified
• Other circumstances reasonably require cancellation

Full payment is generally required at the time of purchase unless otherwise agreed between Knight Gadgets and the customer.

An order is not considered confirmed until payment and product availability have been verified.

6. Shipping and Delivery

Knight Gadgets aims to deliver products within the agreed or communicated delivery period.

However:

• Delivery timelines are estimates and may vary.
• Delays may occur due to courier services, traffic, weather, public holidays, logistical issues, high order volumes, or circumstances beyond our reasonable control.
• Applicable delivery or shipping charges will be communicated to the customer where applicable.
• Customers are responsible for providing accurate delivery details and contact information.
• We are not responsible for delays resulting from incorrect, incomplete, or inaccurate delivery information supplied by the customer.

Customers should inspect delivered products where reasonably possible and notify Knight Gadgets promptly if an order appears damaged or incorrect.

7. Product Support and Servicing

Product support or servicing may be available for eligible gaming consoles, electronics, gadgets, accessories, and other products, subject to assessment and availability.

Diagnostic or inspection fees may apply where applicable.

Repair costs will depend on the nature of the fault, required parts, and labor involved.

Repair timelines vary depending on the problem and availability of replacement parts.

Customers should back up important data before submitting any device for repair or servicing.

Knight Gadgets is not responsible for loss of data, applications, files, accounts, settings, or personal information that may occur during a repair or servicing process.

Customers should remove passwords, accounts, SIM cards, memory cards, and other personal information where appropriate before submitting a device for repair.

8. Customer Responsibility

Customers are responsible for ensuring that products are used according to the manufacturer’s instructions, applicable safety guidelines, and recommended operating conditions.

Customers should also retain:

• Purchase receipts
• Invoices
• Warranty documentation
• Order confirmations
• Payment records
• Other relevant proof of purchase

Customers are responsible for using products appropriately and for following any instructions supplied with the product.

9. Limitation of Liability

To the maximum extent permitted by applicable Kenyan law, Knight Gadgets shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our products or services, except where such liability cannot lawfully be excluded or limited.

This may include, where legally permissible:

• Loss of profits or business opportunities
• Loss of data
• Business interruption
• Indirect or consequential losses

Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot legally be excluded under Kenyan law.

10. Intellectual Property

All content appearing on the Knight Gadgets website or other official digital platforms, including text, graphics, photographs, logos, product information, designs, videos, layouts, and other materials, is owned by Knight Gadgets, its licensors, suppliers, or the relevant rights holders.

No content may be copied, reproduced, modified, distributed, republished, displayed, or commercially used without prior written permission, except where permitted by applicable law.

Product names, trademarks, logos, and brand materials belonging to manufacturers remain the property of their respective owners.

11. Website Use

Customers agree not to:

• Misuse our website
• Interfere with its operation
• Attempt unauthorized access
• Introduce malicious software
• Scrape or unlawfully reproduce website content
• Use the website for fraudulent purposes
• Use the website for unlawful activities
• Attempt to compromise the security of the website or its users

We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.

12. Third-Party Services

Certain services, including payment processing, delivery, repair, financing, hosting, analytics, advertising, or other services, may be provided by independent third parties.

Where third-party services are used, additional terms and conditions may apply.

Knight Gadgets is not responsible for circumstances outside its reasonable control arising from third-party service providers.

Customers may be required to review and accept the applicable terms and privacy policies of third-party service providers.

13. Privacy and Personal Information

Knight Gadgets may collect and process customer information in accordance with our Privacy Policy.

Information may be used for purposes including order processing, payment verification, delivery, customer support, warranty services, website improvement, fraud prevention, marketing where permitted, and legal compliance.

Customers should review our Privacy Policy for additional information about how personal information is collected, used, stored, shared, and protected.

14. Refunds and Returns

Products purchased from Knight Gadgets are subject to our applicable Refunds and Returns Policy.

Customers should review the Refunds and Returns Policy before making a purchase.

Where a product is defective, damaged upon receipt, or otherwise qualifies for a return under the applicable policy, customers should contact Knight Gadgets within the applicable return period and follow the provided return instructions.

Nothing in our Refunds and Returns Policy or these Terms is intended to restrict statutory consumer rights that cannot legally be excluded under Kenyan law.

15. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any dispute arising from these Terms or the purchase or use of our products and services shall be subject to the applicable courts and legal processes in Kenya, including courts with appropriate jurisdiction in Nairobi where applicable.

16. Changes to These Terms

Knight Gadgets reserves the right to update, amend, or modify these Terms and Conditions from time to time.

Any changes will become effective once published on our website or otherwise communicated to customers where appropriate.

Customers are encouraged to review these Terms periodically.

Continued use of our website or services after changes have been published constitutes acceptance of the updated Terms, subject to applicable law.

17. Contact Us

If you have questions, concerns, complaints, or require clarification regarding these Terms and Conditions, please contact us:

Knight Gadgets
Location: Kenyatta Avenue, JKUAT Towers, Mezanine Floor, Shop M09, Nairobi, Kenya
Phone: 0741 977 469
Email: knightgadgetske@gmail.com

When contacting us regarding an order, product, return, warranty, or other matter, please provide your order number or proof of purchase and relevant product details where applicable.

Knight Gadgets Gaming Consoles | Gaming Accessories | Electronics | Gadgets

By using our website or purchasing products from Knight Gadgets, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, subject to your rights under applicable Kenyan law.